Information that we collect
We collect information to enable our clients to provide better services to their visitors/clients – from figuring out basic stuff like which language you speak, to more complex things like which ads you'll find most useful.
We collect information in the following ways:
Information we get from your use of our or clients' services. We collect information about the services that you use and how you use them, like when you watch a video, visit a website that uses our advertising services or view and interact with our client ads and content. This information includes:
We collect device-specific information (such as your device model, operating system version, device type).
We will collect and process information about your location. We use your IP address to determine your location to an accuracy of approximately 5 miles.
Cookies and similar technologies
Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org. Please note however that turning off cookies will restrict your use of our website.
We use the following cookies on our site:
Data collected by the cookie
How long this data is kept for
Who owns this data
Browser data such as browser name, operating system, IP address, UserAgent, screen resolution
Approx. 2 years
If you would rather we did not place cookies on your computer, you can opt-out by visiting https://www.isitelab.io
How we use information that we collect
When you contact IgnitionAI, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this on our own service iSite. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
Legitimate interest - GDPR
Ignition Ai only use individuals’ data in ways they would reasonably expect, where individual’s interests do not override these legitimate interests and where there is no less intrusive way to achieve the same result. Ignition Ai has processes in place to eliminate data for those under the age of 18 from its systems and offers the option to individuals to opt out. For more information regarding Ignition Ai's responsibility for considering and protecting people’s rights in regards to legitimate interest contact Stefano Matteoli email@example.com.
Information that we share
For legal reasons
We will share personal information with companies, organisations or individuals outside IgnitionAI if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of IgnitionAI, our users or the public, as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect Ignition and our clients and users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. In particular:
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
We restrict access to personal information to Ignition employees, contractors and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations. They may be disciplined or their contract terminated if they fail to meet these obligations.
Subject Access Requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please email Stefano Matteoli at firstname.lastname@example.org. Please note that we reserve the right to charge a fee of up to £10 for any such request.
Internet Based Transfers
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
Compliance and cooperation with regulatory authorities